Caring for babies feet

Gift Wrap

Join the zippytots club
Bookmark and Share Zippytots
Follow zippytots on twitter
Follow zippytots on facebook
zippytots payment security

Our Brands


Zippytots Opening times
Mon - Fri 9.30am - 5.30pm
 
Tel: 01506 414 189

 

Payment, delivery, returns, baby gifts wrapping service

Payment
How to pay for your goods
To make it nice and easy we accept payments using Paypal.  You can pay using either your Paypal account or if you don't have a Paypal account pay using your credit card.

After checking out, here is the Paypal payment page you will see:

paypal.jpg

We take payment security  very seriously, for further information please read our security policy. Credit card processing on the zippytots website is managed through Paypal giving your data 100% security and the choice of how you would prefer to pay.

If you would prefer to post your order to us, please download our order form and post with a cheque made payable to Zippytots Limited: post to Zippytots Limited, Geddes House, Kirkton North, Livingston, West Lothian EH54 6GU. Once your cheque has cleared we will despatch your goods.

Gifts Wrapping Service
If your purchase is a gift, we can deliver to a different address in a gift box (see below for example) which is beautifully gift wrapped with a personalised gift card. Please select this option when ordering and add your personal message at the checkout. We charge an additional £2.50 and will despatch without the invoice.

giftwrap_general       giftwrap_xmas
General Wrap                                  Christmas Wrap
Used for Birthdays etc 

giftwrap

Delivery

Our Christmas delivery cut off date for UK is Friday the 20th of December.

How long will it take for my goods to be despatched?
We use Royal Mail and post 1st class, we try our very hardest to ensure that orders are despatched same day / following day. If your require an urgent delivery please tell us by writting in the comment box us at the checkout.  International post is sent Air Mail.

How much is delivery?
Within the UK delivery is Free! We will also despatch to all EU countries for an additional £2.50. All other international postal destinations rate is £5.00.

Returns and Exchanges
We operate a no quibble 28 day return policy, so if for whatever reason you need to return goods there is plenty time to do so. 

Returns from within the UK
You pay the return postage.

Exchanges within the UK
We happily post you out one different style or size for free. 

When posting items back to us, remember and get a proof of posting from the Post Office, this is free.

Refunds
Refunds are normally processed within a week from the date we receive your return and by the same method you used in your original payment. Any monies refunded are for the costs of the goods only.  Postage is non refundable.

Any items for return or exchange should be sent back to us in an unused condition and with their original packing. If the item returned is not in a fully resaleable condition we reserve the right to refuse a refund on the item or deduct up to 20% of the original selling price from the refund amount. 

Return address: Zippytots Limited, Geddes House, Kirkton North, Livingston, West Lothian EH54 6GU.
  When we received the goods back we will refund postage costs.

Is your order damaged or has it gone missing?
If your order is damaged in transit or goes missing we will launch an investigation with the postal service, please allow up to 21 days for a resolution.